Free Software Issue Tracker Tools?

with what functionality or what's the problem you"d like to solve with?

Having a centralized issue tracker for all projects. Not only for
software developers.

I've worked with Redmine and Trac. Depends what your goals are. Trac has
a minimalistic design suited well for software project management.
redmine is a more general project management tool with more complexity
imho.
redmine is written in ruby (on rails), trac in python.

redmine looks interesting. I am just a little afraid about ruby, which I
do not have any experience with.

I remember trac, which looks very much for software developers. Python
would be easier to find developers for, which could be an advantage.

I heard other companies in South Tyrol are using mantis and seam to be
very happy about it. Would be PHP-based, which is a language for which
it is much more easy to find developers/experts.

Are there companies providing support for installation and maintenance?

me:)))otetto

Good to know. Thanks!

p.s. I think your time is running behind, your mail arrive in the past...

Happy hacking!
Patrick

Of those listed, I've used Bugzilla, Mantis and Trac. Bugzilla is
overly-complex for most tasks. It's also heavily geared toward software.
You really need a *good* reason to use Bugzilla.

Trac is actually pretty simple (we use it internally), but makes sense
only if you use it with all the rest that trac offers.

I like Mantis a lot. I've used it in the limesurvey project.
Straightforward, fast (/much/ faster than trac or bugzilla), and
minimalist web interface, which is always a plus in my book.

If you want something unrelated to software, there are general "issue
trackers", such as rt4 and roundup as well. I don't have enough
experience managing with those to comment (eurac's ict uses an old
version of rt for their ticketing system).

So does UNIBZ. RT is written in Perl ... and I know who the culprit is.
Great job!

Paolo.

attachment.htm (390 Bytes)

So does UNIBZ. RT is written in Perl ... and I know who the culprit is. Great job!

Well... RT is oldish, OK, but at the time it was not a bad choice, was it?

(I know the culprit too :wink:

Bye,
Chris.

The better question is how RT is now... I didn't see any recent
installations in years, and this is why I'm afraid to comment.

Patrick Ohnewein schrieb:

with what functionality or what's the problem you"d like to solve with?

Having a centralized issue tracker for all projects. Not only for
software developers.

>> [...]

redmine is written in ruby (on rails), trac in python.

redmine looks interesting. I am just a little afraid about ruby, which I
do not have any experience with.

Auch ich war auf der Suche nach einem Issuetracker, der auch für
Non-Geeks einigermaßen bedienbar ist, und bin schlussendlich bei Redmine
gelandet. Die Installation fand ich als Ruby-Neuling etwas fricklig™,
aber machbar. Die Benutzeroberfläche dagegen ist sehr intuitiv und
aufgeräumt.

Andreas

Hallo Andreas,

Hi Yuri!